1. Information We Collect

When you use wowmartng.com, we may collect:

• Account information: Name, email address, phone number, delivery address.
• Order information: Items purchased, order history, payment confirmation (we do not store your card details — these are processed securely by Paystack).
• Technical information: IP address, browser type, device information, cookies.
• Communication data: Messages sent via WhatsApp, email, SMS, or our support channels.

2. How We Use Your Information

Here is how we use your information to serve you better:

• Process and fulfil your orders seamlessly.
• Communicate order updates, promotions, and customer support.
• Improve our website performance and features.
• Prevent fraud and ensure overall account security.
• Comply with all local legal obligations.

3. Payment Processing

All payments on WOWMART are processed through Paystack, a licensed and PCI-DSS compliant payment processor. WOWMART does not collect or store your card, bank, or payment credentials — these are handled entirely by Paystack under its own security and privacy standards.

4. Sharing of Information

We never sell your personal information. We only share limited data with:

• Vendors fulfilling your specific order.
• Trusted delivery and logistics partners.
• Paystack, strictly for payment processing.
• Law enforcement, only if explicitly required by law.

5. Cookies

We use cookies to improve your browsing experience, remember your shopping cart, and understand website usage. You can disable cookies in your browser settings, though some features may not work correctly.

6. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes described in this policy, or as required by Nigerian law.

7. Your Rights Under NDPR

Under the NDPR, you hold the right to:

• Access the personal data we currently hold about you.
• Request immediate correction of any inaccurate data.
• Request deletion of your data (subject to legal or order-record requirements).
• Withdraw your consent to marketing communications at any time.

8. Data Security

We implement strict technical and organizational safety measures to protect your data. However, please note that no method of transmission over the internet is ever 100% secure.

9. Children’s Privacy

WOWMART is not intended for use by children under the age of 18 without explicit parental or guardian supervision.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted directly onto this page with an updated “Last updated” date.

11. Contact Us

For any questions regarding this Privacy Policy or your personal data:

✉️ Email: admin@wowmartng.com

📞 Phone: +234 701 701 4444 | +234 909 988 0077