Privacy Policy
At WOWMART, your privacy matters. We are committed to protecting your personal information and maintaining your trust. This Privacy Policy explains how we collect, use, and safeguard your data when you shop with us.
1. Information We Collect
When you interact with WOWMART, we may collect the following:
Personal Information: Name, email, phone number, billing/shipping address, and payment details.
Account Information: Login credentials, purchase history, saved preferences.
Device & Browsing Data: IP address, device type, browser information, cookies, and activity on our website/app.
Transaction Data: Order details, refunds, returns, and customer service interactions.
2. How We Use Your Information
We use your data to:
Process and deliver your orders.
Provide customer service and handle returns/refunds.
Personalize your shopping experience with recommendations.
Send updates on orders, promotions, and WOWMART news (you may opt out anytime).
Improve our website, app, and services through analytics.
Ensure payment security and fraud prevention.
3. Sharing of Information
WOWMART does not sell your personal data. However, we may share your information with trusted third parties to provide better service, such as:
Payment processors to complete transactions securely.
Logistics and shipping partners to deliver your orders.
IT and analytics providers to improve site functionality.
Regulatory or legal authorities if required by law.
4. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic.
You can control or disable cookies through your browser settings, though some site features may be limited.
5. Data Security
We use industry-standard safeguards to protect your personal data, including encryption, secure servers, and access controls. While we work hard to protect your data, no system is 100% secure.
6. Your Rights
Depending on your location, you may have the right to:
Access, correct, or update your personal information.
Request deletion of your data (“right to be forgotten”).
Withdraw consent for marketing communications.
Restrict or object to certain data uses.
To exercise your rights, contact us at: privacy@wowmart.ng
7. Children’s Privacy
WOWMART does not knowingly collect personal information from children under 13 years old. If you believe a child has provided us with data, please contact us, and we will delete it.
8. International Users
If you shop from outside Nigeria, your data may be transferred to and processed in countries with different data protection laws.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
privacy@wowmart.ng
+234-909-019-9990
